WhaT I did
● Maintained accountability for overseeing the redesign of global web projects, including the company’s global suite of 7 websites – and a fully integrated web shop for 7 countries and bank accounts.
● Spearheaded and facilitated new process flows for all website elements and content.
● Improved brand visibility and engagement by completely managing the rebrand of 1Office; and created the CVI compliance manual for the company.
● Managed relationships with key internal and external stakeholders as a main point of contact and SME; and leveraged problem solving ability to address and resolve IT-related issues, as they arose.
● Enhanced business processes for the new GDPR changes.
● Empowered customers by conducting training and giving presentations on new business developments.
● Partnered with our attorneys to process the new automated development for the KYC (Know your customer).